|
Overview
We offer two standard types of training course for eContrack
Benchmark:
 for
"System Administrators", which follow a fairly standard content
for all clients and,
for
"Users", which are normally tailored to the individual needs
of each Client.
Format of training courses are as follows:
Instructor-lead
lectures from Powerpoint slides
Instructor-lead
software demos
Practical
hands-on software based exercises for the delegates
Training
Manuals, including the practical exercises, are issued to
each delegate
User Training Courses
User training courses are normally based upon a generic User
Training Framework with specific content developed to reflect
the individual configuration and process requirements of each
client.
The preparation of any bespoke course content requires consultancy
time and results in customised training material that becomes
the customer's property.
The generic User Training Framework comprises 6 modules as
follows:
| Module |
Content |
| 1. Overview
of System |
System overview
Features and benefits |
| 2. Headline
and Sector KPIs |
Background to KPI's
Overview of Headline KPI's
Overview of Sector KPI's
Overview of KPI Toolkits |
| 3. Creating
Scorecards |
How to create a Scorecard
related to Company and Project performance |
| 4. Entering
Performance Data |
How to enter performance
data into the scorecard |
| 5. Graphing
and Reporting |
Creating Performance
Graphs
Creating Performance Reports |
| 6. Finding
Scorecards, Companies and Projects |
Search facilities
in the system |
System Administrator Training Courses
System Administrator training courses are standard in the
main, except for some changes in the training material to
allow for different screen shots and terminology according
to the configuration.
They all cover those areas of the software required to allow
the client to maintain their own configuration. These include;
defining the database structure, editing and creating performance
indicators, maintaining the users of the software.
The generic System Admin Training Framework comprises 3 modules
as follows:
|
Module
|
Content
|
|
1. Creating and modifying
templates
|
Adding new performance indicators
Editing existing performance indicators |
|
2. Creating and Managing
Users
|
Adding new Users
Setting user authorisation
Managing User accounts |
|
3. Configuring Drop Down
lists
|
Defining the database
structure
Maintaining Company Types
Maintaining Project Types
Maintaining Package Types
Maintaining
Groups |
|
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