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Provide ongoing management of the performance measurement
process to ensure continued staff engagement, and facilitate
data collection and support the drive for continuous improvement.
Standard Service Package
 Annual
individual site service engagement visits
Maintenance
of performance measurement templates and management of user
id's and passwords
Practioner
meetings to provide a discussion forum for all aspects of
the performance measurement
Preparation
of Agendas, and the generation and distribution of Minutes
of meetings
Management
of the timetable; meeting dates, data collection deadlines
etc
Data
submission statistics
Premium Service Package
The Premium Service Package builds on the Standard Service
Package and offers the following enhancements:
Increasing
the effectiveness of club engagement by performing two annual
service engagement visits to each member/site
Performance
trend statistical analysis (generation of data statistics
quarterly basis)
Quarterly
Board feedback reports
Based on experience across a wide range of customers, we
have categorized our services into 7 main stages as follows:
1. Planning
2. Develop Performance Measurement Process
3. Disseminate Performance Measurement
Process
4. Software Implementation &
Training
5. Ongoing Management
6. Performance Improvement
7. Audit & Review
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