Review & summarize the progress made to date and explore future aims by: Reviewing the progress against the target aims for the previous year Identifying the aims and target areas for the future Reporting back to all relevant parties Swallow Court, Sampford Peverell, Tiverton EX16 7EJ Tel +44 (0)1884 841884 Fax +44 (0)1884 849114 Helpline +44 (0)1884 849115 Email info@buildsoft.co.uk Web www.building-software.com Introduction Planning Developing The Process Dissemination Implementation & Training Ongoing Management Performance Improvement Annual Review